We make sure all the products are new or almost new when they reach you without compromising on quality. There are a series of stringent quality checks that are undertaken on every Product before delivery. However, if you don’t like the products at the time of delivery, you can return them - there will be no questions asked. If accepted by you or your representative (anyone receiving the order on your behalf) at the time of delivery, the products cannot be returned later. Only items with major defects or non-functionality will be taken back. Since the dimensions for all products are mentioned on the website, we will not be able to accept any returns based on that criteria. However, some genuine issues can be discussed over a call and we might take items back, but only if pointed out at the time of delivery. Unfortunately, returns cannot be initiated once the delivery is accepted by you or your representatives. To ensure that you face no issues regarding this, RentAcross team will leave your premises only when you are satisfied with the order.

If a clean chit is provided based on the QC report and all your dues towards RentAcross have been cleared, the whole amount of refundable deposit will be transferred to account from where initial deposit was received. The mode of payment would be NEFT & would be credited to the account within 7 working days. NEFT Details shared should be under the name of the Customer on whose name the order was placed. In case the customer wants money in a different account, the requisite account details need to be communicated via email from the registered email id through which the order was placed. A written confirmation will also be required at the time of return pick up after which RentAcross will not be liable for further claims. Please make sure that the account details for the transfer are shared with RetAcross. In case of any damage, the products will undergo further inspection at RentAcross’s premises to ascertain the damage cost. This damage cost will then be mitigated from the refundable deposit paid by you.

If you choose to cancel the order, before the product is shipped or picked up by you, you will be entitled to a 100% refund.

Don't worry. RentAcross Will Pay 100% to You.